Michael Dyer is a seasoned professional in technical support and systems analysis, currently serving as a Senior Enterprise Support Engineer at Nitro, Inc. since August 2020. Prior to this role, Michael worked as a Sales Engineer at Kofax, where responsibilities included providing technical support for Kofax PDF products and conducting customer training. Michael's career includes significant experience as a Senior Systems Support Analyst at both Kofax and Nuance Communications, focusing on second level support for print management and PDF products. Beginning as a Systems Support Analyst at Equitrac Corporation, Michael supervised customer service and technical assistance for clients across multiple states. Michael's educational background includes studies in Business at Centenary College of Louisiana and vocational certification in Computer and Information Sciences from the United States Air Force College.
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