Jim S. is an experienced professional in user operations and client relations, currently serving as a User Operations Specialist at Good2Go, Inc., a secure access technology startup in San Francisco, since December 2017. Previously, Jim held the position of User Operations Associate at UrbanSitter from December 2013 to November 2017, contributing to an online resource for finding and booking babysitters. Jim's expertise also includes certification as an ISTQB Certified Software Tester after completing a course in 2013 and experience as a QA Engineer at Practice Fusion, where responsibilities included software testing and quality assurance in the healthcare sector. Additionally, Jim worked as a Senior Support & Training Specialist and Client Relations Specialist, focusing on client communications and technical support. Jim holds a Bachelor of Science degree in Economics from the University of California, Berkeley.
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