Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters.


Information Technology

Goodays

Critizr's headquarters in London, United Kingdom

This department manages employee relations, recruitment, payroll, and benefits administration.

Human Resources

The Engineering Team at Critizr is responsible for developing and maintaining the company's software solutions that help businesses engage with and understand their local customers. This includes designing robust back-end systems, creating intuitive front-end interfaces, ensuring reliable infrastructure, and analyzing data for insightful decision-making. They work collaboratively to build and optimize the technical backbone that supports Critizr's customer loyalty and engagement platform.

Engineering Team

The Customer Success Team at Critizr is dedicated to ensuring clients effectively utilize the platform to engage, understand, and build loyalty with their local customers. They provide strategic guidance, personalized support, and proactive engagement strategies to help clients achieve their business objectives, fostering long-term satisfaction and success.

Customer Success Team

The Sales Team at Critizr is responsible for driving revenue growth and expanding the company's market presence across diverse regions such as Benelux, APAC, and beyond. They engage potential clients, present tailored solutions to enhance customer engagement and loyalty, and secure deals with enterprises and regional businesses. The team includes roles focused on inside sales, senior sales management, and enterprise account acquisition, ensuring comprehensive coverage of sales activities and strategic market penetration.

Sales Team

This department focuses on ensuring customer satisfaction and maximizing the value customers receive from the company's products and services.

Customer Success

This department is responsible for overseeing sales strategies, driving revenue growth, and managing sales personnel.

Sales Management

The Leadership Team at Critizr is responsible for setting the strategic direction of the company, fostering innovation, and driving financial performance. Comprised of the CEO and CPO co-founders alongside the VP of Finance, the team collaborates to enhance customer engagement solutions and cultivate lasting relationships with local customers, ensuring the company meets its growth objectives and stays ahead in the market.

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Other teams

Engineering Team

Customer Success Team

Sales Team

Customer Success

Sales Management

Leadership Team