Erica Drakeley

Head of Customer Service at GoodBox

Erica has spent the past five years in account management and customer service, most recently with a gateway provider where she assisted clients in 1st line technical support and on-boarding. Passionate about providing customer-level insight, Erica always acts as the ‘voice of the customer’.

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Timeline

  • Head of Customer Service

    April, 2019 - present

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