David Ortiz is a seasoned account and project management professional currently serving as a Senior Merchant Success Manager at GoodDay Software. Previously, Ortiz held various leadership roles at Flexport, including Head of Enablement for Sales Operations, where strategies to enhance employee performance were implemented. During their tenure at Contentful as a Customer Success Manager, Ortiz built strong customer relationships and drove initiatives to maximize account value. They also took an entrepreneurship sabbatical in 2019 to launch a small business and advise local startups. Ortiz earned a Bachelor's Degree in Management with a focus on Organizational Leadership from California State University, Fresno.
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