Rik Smith is an accomplished professional with extensive experience in the energy and technology sectors. Notably serving as Energy Spokesperson and Senior Commercial Manager at uSwitch.com, Rik has leveraged deep knowledge of the energy market to enhance consumer understanding and foster productive relationships with energy suppliers. With a strong background at British Gas as Customer Experience Manager and Portfolio Pricing Analyst, Rik has developed competitive energy tariffs and led significant digital projects, including the redesign of online customer experiences. Currently, as Director of Tenancy Services at Goodlord, Rik is focused on enhancing the rental experience. Educational qualifications include a Bachelor of Science in Physics and a Master's in Environmental Technology with a focus on energy policy from Imperial College London.
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