Ken Thooptong is a seasoned marketing professional with extensive experience in CRM and live marketing across various industries, including gaming and education. Currently serving as the CRM Platform Manager at Goodnotes since September 2025, Ken collaborates with the AI Champion Team to integrate advanced technologies for enhanced CRM insights. Prior roles include Senior Live Marketing & CRM Specialist at King, where responsibilities encompassed designing CRM strategies for major franchises such as Farm Heroes Saga, and Lifecycle Communications Manager at Prodigy Education, focused on customer retention and engagement. Earlier experiences include positions in growth marketing, email development, and a leadership role at Harvard University. Ken holds a Master’s degree in Management from UBC Sauder School of Business and a Bachelor of Arts with First-Class Honours from Chulalongkorn University, complemented by a Full-Stack Web Development Certificate from Lighthouse Labs.
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