Buzz Stitzer

Buzz Stitzer is the Director of Global Consumer Relations & Consumer Experience at The Goodyear Tire & Rubber Company, where they lead the transformation of the North America contact center business. Previously, Buzz held notable positions such as Vice President of Call Center Operations at Z-Tel/Directel/IDRC/Promark One, where they facilitated organizational growth, resulting in a lucrative sale. With extensive experience in managing call center operations across various companies, including MCI and eTelecare Global Solutions, Buzz has a strong track record of improving consumer satisfaction and operational efficiency. Buzz earned a Bachelor of Science and Bachelor of Fine Arts in Business Management and Speech Communication from Drake University.