Dana A.

Dana A. is a Senior Customer Operations Specialist with a diverse background in customer support and technical assistance. They have previously worked at Verifone as a Technical Support Specialist, where they handled complex B2B requests and specialized in troubleshooting e-commerce integrations. Dana also served as a License Management Representative at PTC, addressing licensing inquiries for major clients like Microsoft and Disney. Their earlier experience includes roles in sales and customer service at Digital Cable Systems and LeasingSH.ro. Currently, Dana is further developing their skills as a Human Resources Administrator at Philip Morris International. Dana holds a Bachelor's degree from the University of Bucharest.