Abraham Saca is an experienced professional with a strong background in technical support and operations management, particularly within Google and TELUS International Central America. Starting as a Technical Support Representative for Google gSuite, Abraham advanced to roles such as Account General Manager, Operations Manager, and Senior Operations Manager, leading large teams and enhancing service delivery across various Google services. Currently, as Service Delivery Manager and Global Vendor Delivery Lead at Google Cloud, Abraham is focused on operational excellence and customer experience. Additionally, Abraham founded Indietheka, a digital platform for music discovery, and contributed to Istmo Music, showcasing a diverse skill set in both technology and the music industry. Education includes a degree in Marketing and Communications from Escuela Mónica Herrera.
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