Ali Bakkali has a diverse background in technical support and cloud solutions management. Starting as a Technical Support Analyst at IBM from September 2010 to May 2012, Ali supported employees of the National Bank of Canada and trained new helpdesk agents. Following this, Ali held multiple roles at TELUS, advancing from GCP Technical Solutions Representative (May 2014 - July 2016) to Team Manager and Team Lead, focusing on infrastructure and networking quality. Since June 2022, Ali has served as a Cloud Technical Solutions Developer Manager at Google. Ali's education includes pursuing a Software Engineering degree at Concordia University and previously earning a degree in Network Management from College LaSalle.
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