Amber Counts

Amber Counts has extensive experience in client operations and case management across various sectors, including finance and technology. At Polaris Greystone Financial Group, Amber served as a Client Service Administrator-Operations, managing assets of approximately $1.4 billion. Following this, Amber worked as a Client Operations Manager at Lyte, achieving a 30% increase in account value revenue through strategic marketing efforts. Currently, Amber is a Customer Success Program Manager at Google. Previously held roles include Preferred Services Supervisor at Bank of America and Case Management Analyst at the United States Bankruptcy Court, where Amber demonstrated a high level of quality control and case monitoring. Amber holds a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from the University of Phoenix and a certification in Technology Project Management from the University of California, Berkeley.