Amber Lee, MBA, currently serves as a Specialist Customer Engineer in Anti Fraud Architecture at Google, beginning in December 2024. Prior to this, Amber held the position of Customer Success Team Lead for North America at CyCognito, where responsibilities included managing operations and escalations for the United States customer success team. With experience as a Senior Customer Success Manager at CyCognito, Amber excelled in customer onboarding and product utilization. Previous roles include Product and GTM Consultant at RunSybil, Director of Product Management at runZero, Product Manager at MBTA, and Service Delivery Manager at Nexthink, among others. Amber holds an MBA from the Questrom School of Business at Boston University and a Bachelor's Degree in Criminal Justice from Bay Path University.
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