Amilkar Revilla is an experienced professional with a strong background in customer support and business development. At Meta from January 2023 to August 2024, Amilkar provided bilingual support for clients in Latin America, achieving an 85% problem resolution rate and maintaining an average customer service response time of 20 minutes. Currently, at Accenture as a Senior Analyst for Google Cloud Platform, Amilkar focuses on generating B2B opportunities and maintaining client relationships through effective qualification and lead generation strategies. Previously, Amilkar has also held positions at Google and IEST TECNOLOGIA, showcasing expertise in sales development and technical support. Amilkar holds a TSU in Accounting and Business Management from UPTJAA, completed in 2022.
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