Angela Chan is a seasoned professional with extensive experience in technical support, service delivery, and digital transformation across various leading companies. Angela began a career at HP Enterprise Services as a System/Account Support Specialist, progressing to roles such as Lead Technical Support Engineer at Citrix Systems and Manager of Customer Support at GXS. Angela held pivotal positions at Philip Morris International and Microsoft, focusing on cloud transformation and financial operations within the financial services industry. Most recently, Angela served as Head of Technical Account Management at Google, leading strategy development and stakeholder collaboration in the Greater China region. Angela holds an MBA from The Hong Kong University of Science and Technology, and additional degrees from The University of Hong Kong in Transport Policy & Planning and Information Systems, along with training in NLP.
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