Armin Hamidovic

Armin Hamidovic possesses extensive experience in project management and customer support roles within leading technology companies. At Ericsson, from January 2005 to November 2006, Armin held various leadership positions, including Head of PMO for Global Customer Support and Engineering, as well as Engineering Manager and Head of Vendor Management. Subsequently, from September 2010 to April 2014, Armin contributed to Google, taking on key roles such as Head of EMEA Support and Head of Global Support for Workspace in Google Cloud, focusing on building support organizations and enhancing customer satisfaction through AI-driven transformations. Armin holds a Masters degree from the University of Zagreb, complemented by a Diploma Study in Management.