Aruna Ranganathan

Aruna Ranganathan is a Customer Experience Lead at Google, where they leverage technology and machine learning to enhance customer interactions within Google Ads Operations. They previously held various roles at Google, including Head of Customer Experience and Quality for Troubleshooting Ads, Vertical Business Manager, and Retail Specialist Manager, where they drove significant growth initiatives and optimized client performance. Before joining Google in 2019, Aruna worked as a Portfolio Strategy Manager at Biocon and as an Assistant Brand Manager at Procter & Gamble. Aruna earned an MBA from the Indian Institute of Management, Bangalore, and has a Bachelor's degree in Chemistry, ranked first in their class.