Bernardo Garrido has extensive experience in consumer support and operations management, highlighted by a tenure at YouTube from January 2018 to February 2021, where roles included Product Support Manager and Manager of Consumer Experience Operations. At YouTube, Bernardo led the support experience for YouTube Premium and Music, managing international launches and enhancing customer support through cross-functional collaborations. Previous roles include a financial analyst position at Gap Inc., providing strategic recommendations for market openings, and as a Business Analyst at Arcano, delivering financial analysis and consulting services for various industries. Bernardo also gained experience at The Walt Disney Company as an intern focusing on global theatrical sales and strategy. Currently, Bernardo serves as Manager of YouTube Monetization Policy at Google and holds an MBA from the University of California, Berkeley, Haas School of Business.
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