Brian Shin is a Technical Program Manager at Google, where they lead cross-functional AI/ML programs to enhance service for Googlers. Previously, as Vice President and Director of Salesforce CRM at Nuveen, Brian managed two major Salesforce implementations and oversaw a team of specialists. With extensive experience as a Salesforce.com consultant, they have completed over 50 implementations across various industries, focusing on Sales and Service clouds and system integrations. Brian holds multiple Salesforce certifications and graduated from the University of Illinois at Urbana-Champaign with a bachelor's degree in Statistics and a minor in Computer Science.
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