Carolina Borgia possesses extensive experience in business operations and customer experience, currently serving as the Head of Global Business Operations and Chief of Staff in People Ops at Google since March 2023. Previously, Carolina held various roles at Google, including Senior New Business Partner and Account Strategist, where responsibilities encompassed onboarding high-potential advertising customers and providing technical advice on digital marketing strategies. Prior experience includes positions at IBM as a Customer Analytics and Marketing Consultant and KPMG as a Business Analyst. Carolina holds multiple degrees from Università Bocconi, culminating in a Master of Science in International Management, along with a Master's from CEMS and a Business Exchange Program at the University of Wisconsin-Madison.
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