Caroline O. currently serves as a Customer Engineer specializing in AI/ML at Google since May 2024. Prior experience includes roles as a Sr. Sales Engineer at Forethought from March 2022 to October 2023, where technical pre-sales of a Generative AI platform were emphasized, and a Sr. Solutions Engineer at Twilio Inc. from November 2020 to March 2022, focusing on the Twilio API suite for Mid-Market customers. Caroline O. also worked as a Yoga Instructor at CorePower Yoga from February 2018 to May 2024, and held a Results Analysis Intern position at Capital Group | American Funds in June 2016. Early career experience includes participating in Cisco's Associate Systems Engineer program from July 2017 to July 2018, followed by a Systems Engineer role that generated $22 million in sales through customer guidance on networking strategies.