Chris Raphael

Chris Raphael has extensive experience in content strategy and editorial roles across various industries, with a notable tenure at Google from 2017 to the present. Currently serving as the AI Special Initiatives Lead, Chris is responsible for guiding the strategic deployment of AI technologies in customer support. Previous roles at Google included Head of Content Strategy and Manager of Content Initiatives and Operations, where responsibilities involved UX writing and content strategy for Google Ads and enhancing customer experience. Earlier experience includes editorial positions at California Energy Markets, RTInsights, and freelance writing. Chris holds a Master’s degree in Journalism from the University of California, Berkeley, and a Bachelor’s degree in Political Science from Loyola University New Orleans.