Courtney Gray

Courtney Gray is a VOC & CX Program Manager at Google with over 10 years of experience in consumer technology and health. They have a proven track record in driving growth and innovation, exemplified by their leadership in the Voice of the Customer Experience (VOSX) initiative, which addressed critical user issues. Previously, Courtney held various roles at Fitbit, including Program Manager for the Voice of the Customer, where they improved product quality and customer satisfaction. They also managed weddings and events through their own company, Courtney Brooke Events, and participated in the STEP-UP Program at the Alameda County District Attorney's Office. Courtney is currently enrolled in the Women's Leadership Program at Yale School of Management.