Danae Smith

Danae Smith is a Product Support Manager at Google with over six years of experience in product management, specializing in customer support operations and product launch strategy. Previously, Danae worked as a Customer Success Manager at Aurora Solar, achieving a 94% CSAT score and a 30% increase in customer retention. They also served as a Product Specialist at Meta, where Danae successfully increased product adoption by 37% through strategic initiatives. Danae holds a Bachelor of Arts in Communication and Media Studies from the University of Puget Sound.