Diego Lizcano is an accomplished professional with extensive experience in customer service, sales management, and operations across various industries. As a Senior Customer Service Team Lead at Concentrix, Diego achieved a 92% resolution rate while guiding representatives in complex inquiries. In the role of Country Sales Manager at VSG Latam, Diego successfully expanded a client portfolio, driving significant revenue growth. Diego's expertise further extends to leadership positions, such as Vice President of Operations Assistant at Flavium Arena Corp. and General Manager of Gamevo Entertainment, where strategic initiatives led to increased user engagement and revenue growth. Diego currently serves as a Sales Development Team Lead for Cybersecurity at Google, managing a pipeline exceeding $10 million and leading a team to optimize lead qualification processes. Education includes a Bachelor's degree in Business Administration and ongoing studies in Commercial Management & Sales at Universidad de los Andes in Colombia.
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