Douglas Paredes is a seasoned professional with extensive experience in education, technical support, and business management across various companies. Beginning as a Private English Teacher, Douglas focused on tailoring classes to individual student needs and advancing their language fluency. Transitioning to technical roles, Douglas served as a Technical Support Technician at Astreya Partners and an IT Technical Support Analyst at 3A Plus, providing support for complex desktop environments and network management. At Google, Douglas advanced through several positions, culminating in the role of Program Manager for LATAM, emphasizing customer experience projects, team onboarding, and strategic management. Douglas holds an MBA from Insper, technical degrees from SENAI and IBTA, specialized training from the Disney Institute, and ongoing executive education from Harvard Business School.
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