Edward Boal is a Systems Development Engineer at Google, specializing in meeting service-level objectives and managing datacenter operations. They previously worked at Geek Squad as an Advanced Repair Agent, where they excelled in diagnosing and repairing consumer hardware and software issues. Before that, Edward was a Sr. Executive Support Specialist at Capital One, providing IT support to executives, including the CEO. They hold a Bachelor of Science degree in Security and Risk Analysis from Penn State College of Information Sciences and Technology, which they earned in 2015.
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