Faraz Ahmed

Head of Online Help Platform

Faraz Ahmed has over two decades of experience in technology and management roles across multiple distinguished companies. Faraz began as a Management Consultant at PriceWaterhouseCoopers from April 1998 to August 2000, followed by a role as Senior Solutions Architect at BusinessEdge Solutions until December 2001. Faraz then joined AOL, LLC as a Principal Product Manager from April 2002 to March 2007. From March 2011 to June 2012, Faraz worked at PayPal in various leadership roles, including Head of APAC End-to-End Customer Experience and General Manager for South East Asia and India. Since August 2015, Faraz has served as Head of Online Help Platform at Google, demonstrating a robust track record in product management and operational excellence.

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San Jose, United States

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