Fay Lim

Fay Lim currently serves as the Head of JAPAC Customer Success at Google Cloud Security, overseeing a team of Customer Success Managers and Technical Solutions Consultants since November 2022. Prior to this role, Fay held various positions at Mandiant, culminating in a Manager role for Customer Success from September 2018 to November 2022, as well as serving as Senior and Intelligence Enablement Manager. Fay’s career also includes experience as a Senior Account Manager at WorldAware, focusing on integrated risk management programs for Asia-Pacific clients, and roles at the Ministry of Defence of Singapore in tech analysis and management from June 2007 to May 2015. Fay Lim holds a Bachelor of Arts (B.A.) Honors in History from the National University of Singapore, earned between 2003 and 2007.