Felipe Gonzales, M.S., has extensive experience in technical support and project management, primarily with leading companies such as Apple and Google. With a strong background in customer service, Felipe has held roles including Apple Support Advisor, Technical Specialist, and Genius at Apple, where notable contributions included effective troubleshooting, customer engagement, and collaboration with engineering teams. In local and global capacities, Felipe led initiatives such as the LGBTQ+ Resource Network at Google and directed various upgrade projects within data center operations, achieving recognition for excellence. Felipe's education includes a Bachelor's Degree in Linguistics, a Master's in Information Technology Management, and is currently pursuing a PhD in Organization and Management - Leadership. Currently, Felipe serves as Project Manager at Borezzo, overseeing multiple construction and renovation projects.
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