Fernanda Jolo

Fernanda Jolo is an experienced professional in analytics, customer interaction, and business intelligence, with a diverse background across multiple industries. Fernanda served as Head of BI, Analytics, and Customer Interaction at Falabella, where responsibilities included project implementation and aligning IT solutions with business strategy. Previous roles include Senior Consultant at SAS, Senior Manager at Accenture in Brazil and Mexico, and Associate Partner at McKinsey & Company, focusing on Digital and Advanced Analytics in Latin America. Jolo has also held positions at Google as Customer Engineering Leader for Artificial Intelligence in Google Cloud LATAM and has experience in customer intelligence analysis at Claro and El Mercurio, where Fernanda drove significant increases in e-commerce sales through strategic data management and personalized communication. Jolo holds an MBA from Universidad Adolfo Ibáñez and a Bachelor's degree in Statistics from Universidade Estadual de Campinas.