Ivan Arruda possesses a diverse background in IT and evaluation roles, having held numerous positions in reputable organizations. Key experiences include roles as a Customer Engineer at Google and an IT Support Engineer at Amazon, where Ivan emphasized client satisfaction and efficient problem-solving. Ivan also has a solid foundation in quality assurance through experiences as a Social Media Evaluator and Search Engine Evaluator at Leapforce, Inc. Additional responsibilities involved exam invigilation for IELTS and Cambridge exams, alongside technical support roles in various companies. Ivan holds a Bachelor's Degree in Computer and Information Systems Security, along with multiple associate degrees and certifications in technology and networking.