Jacob Greene has a diverse professional background in technology and education, with experience in technical writing, IT support, and tutoring. Jacob served as an IT Helpdesk Technician at the University of San Francisco from September 2017 to May 2019, assisting both staff and students with technical issues and managing computer lab equipment. Prior roles include a Research Assistant in the Computer Science Department at USF, where Jacob aided in developing user guides, and a Tutor at Galileo Academy of Science and Technology, focusing on HTML and CSS coding. Since June 2022, Jacob has been working as a Technical Writer in Developer Relations at Google. Additionally, an internship with Okta, Inc. provided further experience in information development. Jacob holds a Bachelor's degree in English Language and Literature from the University of San Francisco and a high school diploma from Stockdale High School.
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