Jamie Chau is a Staff UX Researcher at Google, where they focus on driving cross-functional initiatives to enhance customer experiences. With a background as a Design & UX Research Lead at Indiegogo, Jamie has successfully scaled UX research functions and collaborated on product roadmaps, delivering significant improvements in conversion rates and user trust. Prior to their UX roles, Jamie gained experience in financial auditing and product management, with a strong foundation from their education at UCLA and UC Berkeley's Haas School of Business, where they earned a degree in Business Economics and an MBA, respectively. Jamie is passionate about collaborative processes and guiding teams through complex challenges.
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