Jen Shuang

Jen Shuang is a User Experience Research Manager at Google, specializing in mixed-methods UX research and leading teams to enhance product impact. They previously held roles as the Head of UX Research at Citi Ventures Studio and as a UX Research Lead at Meta, where they contributed to significant projects across various platforms. Jen's earlier career included influential positions at App Annie and Adobe, where they established foundational research functions. They hold a Master's degree in Information Science from the University of California, Los Angeles, and a B.A. in Broadcast Journalism and English from the University of Maryland College Park.