Jens Riegelsberger is a Senior Director of User Experience at Google, where responsibilities include leading the global Insight UX team focusing on Search, Maps, Gemini, and Commerce, as well as co-chairing the Google UX Leadership Council. With extensive experience at Google from September 2006 to the present, Jens has previously directed UX Research for various Google products, managed UX Infrastructure and Operations, and contributed to mobile UX research. Prior to Google, work experience includes user experience roles at LBi for notable clients, research at Microsoft focused on Xbox 360 social features, and user experience roles at Amazon and Apple Inc. Educational qualifications include a PhD in Computer Science with a specialization in Human-Computer Interaction from UCL, a Master of Arts in Media Psychology and Film from Universität der Künste Berlin, and a Bachelor of Science in Information Management from UCL.