Jessica Bald has a strong background in technical support and customer service, beginning as a Call Center Representative at CenturyLink from 2012 to 2014. Following this, Jessica held various roles at Trimble Inc. from January 2022 to August 2022, including Technical Support Specialist, Cloud Services Support Analyst, and Workforce Management Analyst. Prior to joining Google in April 2025 as a Datacenter Technician, Jessica worked as a Radio Host at Black Crow from January 2017 to October 2018 and as a Technical Support Specialist at Empereon Constar from October 2021 to January 2022. Additionally, Jessica earned a Master's degree in Cybersecurity and Information Assurance from Western Governors University between 2021 and 2023.
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