Jessica H.

Jessica H. is a communication professional with a diverse background in technical writing and user research, possessing experience from prominent organizations such as Google and Simon Fraser University. As a Web Accessibility User Researcher and Auditor Co-op at Simon Fraser University, Jessica designed research materials, conducted user research, and collaborated with developers to enhance web accessibility. In a Technical Writer role at Google, documentation for Google Cloud was authored, while previous positions as a Technical Writer Intern and Sales Associate at Hudson's Bay Company honed communication skills and customer engagement techniques. Jessica holds a Bachelor of Arts in Communication from Simon Fraser University and a second Bachelor of Arts in Communication and Media Studies from Northeastern University.