Joan Golding

Joan Golding possesses a diverse background in customer success, project management, consultation, and research within various sectors. With experience as a Customer Success Analyst at Rally Health, Joan focused on problem-solving and issue resolution, handling numerous cases daily. A role as Co Project Manager at Optum involved collaborating on learning management systems for clients, showcasing project management skills. Joan has also held positions at Johns Hopkins University, including Office Assistant, Consultant, and Graduate Teaching Assistant, emphasizing capabilities in administration, market research, and data analysis. Most recently, Joan worked as a Program Manager and Product Support Consultant at Google, providing customer support and technical services. Educationally, Joan holds a Master of Science in Engineering Management from Johns Hopkins Whiting School of Engineering.