JoAnn (Chong Hyun) Kim is the Head of Customer Onboarding at Google Korea, where they currently lead initiatives to enhance customer experiences. With over 10 years of experience in digital marketing, JoAnn has held various roles at Google, including APAC Apps Product Lead and Senior Growth Manager. They began their career as an intern at The Boston Consulting Group and later served as a Sales Analyst at Procter & Gamble. JoAnn earned a Bachelor of Arts degree in Economics, graduating cum laude from the University of California, Berkeley.
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