Joseph Baksha has extensive experience in customer service and technology management across several high-profile companies. Beginning as a General Manager at Blockbuster, Joseph later held various significant roles at Motorola, including North America Self-Service Technology Manager and Global Technology Manager, where responsibilities included managing call center technologies and CRM solutions. Following this, Joseph transitioned to customer success management roles at Oracle, Microsoft, and Google, focusing on ensuring clients achieve their strategic goals and maximize the benefits of advanced technological solutions. Joseph's leadership and expertise have consistently driven efficiency and improvement in customer service operations.
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