Joseph Yong is a seasoned professional with a diverse background in technical support and program management within prominent technology companies. Experience includes roles as a Help Desk Technician at CyberStreams, Inc., Support Engineer IV and III at Amazon Web Services, NOC Administrator at Big Fish, and various positions at Google, including Technical Program Manager for Pixel Security. Notable achievements encompass developing system management tools, leading compliance initiatives, and enhancing security features for Cloud products. Academic credentials include a Bachelor of Science in Management Information Systems from Seattle Pacific University, complemented by a strong foundation in technical operations and customer support.
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