Joyce Zhang has extensive experience at Google, having held various leadership roles since joining as an intern in April 2006. Notable positions include Project Lead & ETO Vendor Lead, where Joyce built a team of 20 vendors in three months and led the strategic Cobra project. As Director of Ad Monetization Group for Greater China, Joyce expanded a service team from 3 to 25 members, significantly improving key performance metrics. In the role of Head of APAC Vendor Operation & GRCN Customer Experience, Joyce established an APAC vendor team with over 80 agents across multiple languages. Currently, Joyce serves as Managing Director of the Product Specialist and Insights Team in GRCN LCS. Educational qualifications include a Bachelor of Business Administration and a Master of Business Administration from Wuhan University.
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