Kapil Bhatia is an accomplished professional with extensive experience in service delivery, vendor management, and operational excellence across the technology and communication sectors. Starting a career as a Leader Technical Helpdesk at Timken Engineering and Research India, Kapil successfully transitioned and ramped up a 24/7 helpdesk operation. At Hewlett-Packard, Kapil led significant transitions for infrastructure services, managing multiple projects across the Americas and EMEA regions. As a Senior Manager at Avaya, Kapil established ITIL-based managed services practices while driving vendor governance. At HGS, growth leadership and client relationship management were key priorities. In a recent role as Global Partner Manager at Facebook, Kapil focused on outsourcing strategy and operations transformation. Currently, Kapil serves as a Regional Vendor Manager for Google Cloud, emphasizing vendor strategy and cross-functional leadership. Kapil holds a Diploma in Information Technology from Skywell College, Australia.
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