Kapil Dabi is a seasoned professional with extensive experience in digital transformation and customer experience management across various industries. Currently serving as America's Market Lead for Strategic Industries in Retail and Consumer at Google since 2024, Kapil previously held the position of SVP for Digital Transformation and Connected Commerce at Signet Jewelers from 2021 to 2024. Prior roles include Partner/Principal at EY, Managing Director at Accenture, Senior Client Partner at Infosys, Vice President of Strategic Business Development at Nielsen, and Associate Partner at IBM Global Business Services. Kapil has a strong track record of driving business growth, optimizing customer experiences, and implementing innovative digital solutions, boasting notable achievements in enhancing operational efficiency and revenue generation. Kapil holds an MBA in Operations and Marketing from the Indian Institute of Management, Calcutta, and a Bachelor's degree in Computer Science and Engineering from the Indian Institute of Technology, Bombay.
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