Kimberly Dowd is an experienced professional with a strong background in user experience research and communications across various industries. At Mad*Pow, Kimberly served as Senior Experience Researcher and later as Director of Experience Research, leading impactful research projects for high-profile clients such as BMW and Netflix. Kimberly also contributed to the Boston Bruins as a Communications Liaison, enhancing media relations during a notable season. Previous roles include User Experience Researcher at Fidelity Investments and multiple positions at Google, focusing on UX research for health and fitness. Kimberly’s educational background includes a Master of Science in Human Factors in Information Design from Bentley University and participation in international programs in business and culture.
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