Kumar S has over a decade of experience in technical operations and project management within the IT and contact center sectors. Starting as a Technical Support professional at Real Soft, Inc., Kumar implemented end-to-end Avaya solutions. Subsequently, at CSS Corp, management of Contact Center operations was overseen as a Senior Systems Engineer. At VIS Networks, Kumar advanced to Senior Manager - Projects & Services, focusing on Voice Management for Google India. Currently, as a Technical Operations Manager at Google, responsibilities include overseeing technical operations to enhance service delivery.
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