Laura Nugent is an accomplished user researcher with extensive experience in the tech industry, having held key positions at prominent companies including Google, Apple, Facebook, and Instagram. With a strong focus on user experience, Laura has designed and conducted numerous research studies, utilizing innovative methodologies like eye tracking and ethnographic fieldwork. Notable contributions include foundational research for new products, exploratory studies for social service organizations, and enhancements to employee productivity at Apple. Laura holds a B.A. in English with honors from the University of Washington and an M.A. in Psychology from Santa Clara University.
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