Lily Barbo is an experienced professional with a background in customer success, brand management, and marketing. At GoSpotCheck, from February to April 2021, Lily held roles as Manager of Customer Success Operations and Enterprise Customer Success Manager, where responsibilities included managing a portfolio of domestic and international enterprise customers and enhancing annual recurring revenue through operational efficiencies and customer training. Previous experience includes serving as Senior Assistant Brand Manager for Dish Latino, where Lily developed consumer insights strategies for the Hispanic market, and as Customer Service Manager at United Medical Providers, overseeing bilingual representatives and case management. Additional contributions were made during internships in new business development and market research at Esporte Interativo and Asociación Civil Responde, respectively. Lily's educational credentials include an International MBA from the University of South Carolina, a degree in Portuguese Language and Literature from Pontifícia Universidade Católica do Rio de Janeiro, and a Bachelor of Arts in Spanish and Latin American Studies from Tulane University.
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