Lindsey Duncan

Lindsey Duncan is a Senior Program Manager at Google, where they lead the strategy for Brand Love and Special Projects in the Devices & Services sector. With a strong background in community management and customer support, Lindsey previously spent over a decade at Southwest Airlines, building the company’s social business practices and launching the Southwest Community platform. They started their career in public relations and have cultivated expertise in engaging customers through genuine interactions that foster loyalty and enthusiasm. Lindsey holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Texas Tech University.